MTN Ghana has justified the price review for its products.
The telecom giant has implemented an upward review of its voice and data prices by 15% for most of its products and services for both pre-paid and post-paid customers.
The new pricing took effect today, 28th November 2023.
The price review impacts Voice, SMS, and Data as well as Fiber Broadband and Fixed Wireless Access (4G Router/Turbonet) customers.
Scores of users have expressed their displeasure on social media over the new prices.
But MTN Ghana said in statement on Tuesday November 28 that the review has become necessary due to increased operational costs.
The review will allow MTN Ghana to continue to make the investments required to sustain its business going forward, the Chief Commercial Officer for MTN Ghana, Mr. Noel Kojo-Ganson, indicated.
“We are very mindful of the challenging economic conditions and the increasing
cost of inputs for our business.
“The price review is necessary to enable us to continue to sustain the business
and make the needed investments in the network and new innovations to enhance customer experience,” he said.
MTN Ghana assured its customers that it would continue to focus on delivering reliable, innovative, and improved customer experience. Our customers remain our key priority and we will continue to innovate and give the best value and experience to them.
